Infuse joy into your child's wardrobe with our Radiant Orange Kids' T-Shirt. Made from ultra-soft, breathable cotton, this vibrant tee ensures all-day comfort and standout style, perfect for playtime and school days alike.
We will gladly accept any unworn, unwashed merchandise with original tags within 14 days of purchase for a refund or exchange. If you are not completely satisfied with your purchase, you have the option to exchange or refund your items without any lengthy explanations.
How to Exchange or Refund?
To initiate an exchange or refund, follow these simple steps:
Contact us on WhatsApp at +92 329 3414849.
Our dedicated customer support team will guide you through the process, ensuring a seamless experience.
Please note that exchange or refund processes may take 3-7 business days to complete.
Exchange Details
For exchanges, a delivery charge of Rs. 250/- will apply.
Doorstep exchanges and return collections are available for certain addresses, at an additional cost of Rs. 250/-.
Confirmation Calls
After an order is placed, a Chotay Ustaad representative will call you to confirm your order within 24 hours of order placement.
Order Processing Times
Once the order is confirmed, we immediately process and dispatch orders the same day. Typically, it takes 3-5 working days for orders to be delivered.
We do not operate on weekends and/or public holidays, and our office working hours are 10:00 AM PST to 06:00 PM PST.
Cutoff Times for Processing Orders
Orders received after 3:00 PM will be processed on the next business day.
Domestic and International Shipping Options
Currently, we are shipping only within Pakistan.
Shipping Costs
We charge a flat shipping fee of Rs. 200 (PKR) per order for orders below Rs. 1600 (PKR).
Returns, Changes, and Cancellations
For detailed information on returns, changes, and cancellations, please refer to our Return Policy.
Potential Service Interruptions
Please note that orders may take longer to arrive due to factors beyond our control, such as weather conditions, courier delays, or unforeseen circumstances.
We value your trust in Chotay Ustaad and strive to provide a seamless shopping experience. If you have any questions or concerns, feel free to reach out to us at:
Phone: +92 329 3414849
Email: chotayustaad94@gmail.com
